FAQs

As soon as we receive your order, we will immediately and personally produce your new statement for marine protection. It will then be sent directly to you and will usually be in your mailbox after 3-5 working days. International orders may take a few days extra. During the Christmas period, postal delays can lead to longer shipping times.

Would you like to give away one of our products and urgently need it sooner? Then get in touch with us!

The shipping costs within Germany are usually €2.99, shipments within the EU €4,99 and international postage 5,79€. These costs may vary for particularly large orders and for deliveries to certain countries. You can see the exact amount for your order in the order process.

Customs duties for international deliveries are not included.

Once we have dispatched your order, you will receive an email confirmation. There you will find a link to track the status of your shipment.

You can always track international shipments until they are handed over to the international onward transport, and for some countries also until they reach their destination.

Yes, we will ship your Bracenet worldwide. You can see the exact shipping costs for your international order in the order process. Customs duties are not included.

You can always track international shipments until they are handed over to the international onward transport, and for some countries even until they reach their destination.

You can view, try on and buy a selection of our Bracenets at our retailers in Germany and several other countries. You can find an overview here.

Unfortunately, we do not currently have a retail shop ourselves. However, you are welcome to pick up your order at our Hamburg factory. Simply place your order online, then contact us at [email protected] and we will arrange a pick-up time with you.

We want you to be happy with your order! That’s why we exchange every unworn product for you and offer free repairs for our handmade products made from former fishing nets. Of course, you can also cancel your purchase up to 14 days after receiving your order – no questions asked.

In all these cases, please use this form and send your product back to us. Please pack it in the original cotton bag or wrap it in paper if you have lost it.

You can choose between these methods to pay for your order: Bank transfer, PayPal, credit card, EPS, Giropay, iDEAL, Bancontact and SOFORT-Banking.

Please state your order number as the reason for payment when choosing bank transfer. Your order will only be shipped after the money has been credited to our account.

Once you have added your products to the shopping basket, click through to the checkout. Here you can redeem your discount code or gift voucher at the top, right at the top before entering your billing details. 

Our bracelets are available in sizes XS (17 cm), S (19 cm), M (21 cm) and L (22 cm). You can find your size by measuring the circumference of your wrist.

Simply take a piece of ribbon (e.g. thread or shoelaces), put it around your wrist and measure the length with a ruler or tape measure. Your Bracenet should ideally be 0.5-1.5 cm longer, depending on how tight you want it to be. You can find our recommendation in the following table:

We are also happy to manufacture a custom size for you. Please contact our Customer Happiness Team at [email protected]

It’s best to have someone help you put on your size-adjustable Bracenet. But you can do it yourself in just a few steps. You can find illustrated instructions here.

We manufacture our Bracenets from former fishing nets. We receive most of these nets from our partner organisations Healthy Seas and Ghost Diving, who salvage them from the seas with their worldwide diving teams. 

Because fishing nets have many different colours, we can always create new Bracenet editions for you. But we never know if we will recover a certain colour again. Learn more about the colours of fishing nets.

If you particularly like a Bracenet, you shouldn’t wait with your order. Subscribe to our newsletter to stay informed about the latest Bracenets! Scroll all the way down to find the subscription form.

We follow strict criteria for the selection of our hoodies, sweatshirts, t-shirts and bags. They are all made from 100% organic cotton. You can find more detailed information on the individual product pages.

All Bracenets are equipped with a stainless steel magnetic clasp as standard. Many are also available with an optional bayonet clasp for an extra secure fit. 

For the adjustable bracelets, we use a stainless steel bead and 2 sliding knots that allow you to adjust the size to your wrist.

Browse through our shop to discover all our current Bracenets! 

Since we make our bracenets from former fishing nets, their colours also come from these nets. Within a net colour, the colour intensity differs due to influences such as sunlight, waves and friction on reefs, cliffs and wrecks. We do not change the colour of the Bracenets. Learn more about the colours of fishing nets!

Once we have completely processed a net, we can only offer this colour again once it has been recovered. If you particularly like a Bracenet, you therefore shouldn’t wait with your order. Subscribe to our newsletter to stay informed about the latest Bracenets! Scroll all the way down to find the subscription form.

We manufacture our Bracenets from former fishing nets. As we do not treat these nets in any other way apart from cleaning them with water, the structure, colour and knots all come from the original net. 
The mesh size of a net determines how far apart the knots are and how many knots a Bracenet has. Some Bracenets also have no knots. This can have two reasons: Either we have elaborately untied them for you, or they are made of knotless ropes that belong to former fishing nets. Learn more about how fishing nets differ!

We choose the names of our Bracenets to match the sea regions they remind us of. This may have something to do with their colour or with the origin of the nets, but it does not always mean that this is where the nets come from.

Yes, all our products are vegan.

Yes, all our products are rustproof and waterproof.

In 2015, Madeleine and Benjamin, the founding team of Bracenet, travelled with their backpacks on their annual holiday to Tanzania and Zanzibar. While diving, they soon discovered pieces of old fishing nets everywhere and thus encountered ghost nets for the first time. The two could not stand idly by and began to collect the nets. Lost in thought, they finally each put a piece around their wrist – and saw a bracelet in front of them. The idea of Bracenet was born! Read the whole story of Bracenet’s founding here.

Ghost nets are old, lost or deliberately discarded fishing nets. They drift through our oceans and are a major threat to ecosystems because they kill countless marine animals and take 400-600 years to decompose. 46% of the Great Pacific Garbage Patch alone, the largest rubbish vortex in the world, is made up of these nets and up to 1 million tonnes more enter our oceans every year. Learn more!

We want to save our oceans! That’s why we regularly donate to the protection of the oceans and marine life. To date, we have transferred over €200,000 to our partner organisations and many other great projects. Thank you for being part of our mission and donating with us!

The majority of our donations go to Healthy Seas. This organisation saves marine animals and ecosystems by recovering ghost nets from the oceans and breathing new life into them. We have been working closely with them since 2016 and receive many of their recovered ghost nets. Our donations fund recovery missions, boat rentals, hazard training, diving equipment and preventative measures, among other things. Learn more about Healthy Seas here. 

With many of our products we also support specific organisations and projects, for example Sea Shepherd, Shark Allies and many more. You can find more information on the respective product pages.

Healthy Seas rescues marine animals and ecosystems by recovering ghost nets from the oceans and breathing new life into them. Since 2016, we have been working closely together to upcycle many of their recovered ghost nets. We regularly donate to Healthy Seas to enable further recovery missions and preventative measures – over €150,000 so far (as of 05/22). Learn more.

Ghost Diving is the world’s leading ghost net recovery organisation. The association of 250 volunteer divers worldwide works closely with Healthy Seas to recover nets from depths of up to 50 metres. Our donations to Healthy Seas also directly benefit their work, funding boat rental fees, hazard training and diving equipment. Learn more.

Nofir is a pioneer in the recycling of fishing equipment. The company collects old and discarded equipment across Europe and beyond – such as Healthy Seas and Ghost Diving nets – to sort, clean and prepare them for recycling. Nofir passes on the nets that are in good condition to us for upcycling. Learn more.

To retrieve ghost nets from the sea, we work closely with Healthy Seas, Ghost Diving and Nofir. Healthy Seas navigates salvage missions with Ghost Diving’s 250 volunteer, specially trained divers worldwide. They remove the ghost nets from wrecks and reefs at depths of up to 50 metres and bring them ashore. The nets are then taken to Nofir, where they are sorted and cleaned in an environmentally friendly way using only water. Nofir also collects discarded nets directly from fisheries so that they do not end up in the sea in the first place.

From Nofir, the ghost nets and discarded fishing nets eventually come to us. Today, we also receive nets from many other sources, for example from NGOs such as the Ocean Voyages Institute, the Mare Foundation and the WWF, which also actively recover ghost nets. Some fisheries also send us their discarded nets directly so that they don’t end up in the sea in the first place. People who find pieces of nets on the beach can also always send them to us, as we are happy to process as many nets as possible – please fill in this form.

Great that you collected the washed up nets! Feel free to send us some information about the nets you found. We will then contact you to discuss how to proceed with them. Please fill in this form.

We manufacture all our upcycling products in Germany from former fishing nets by hand with love.

Our prices are based on our high and sustainable standards for our products and our regular donations. We develop, manufacture and pack every single product with love by hand in our Hamburg factory and pay our employees fairly for this time-consuming but important work. Last but not least, our mission is at the heart of our work: we fight for the protection of the oceans. This only works thanks to the great voluntary work of the Healthy Seas and Ghost Diving divers. We support this important work on the water, as well as their education and prevention work on land, with regular donations.

Become part of our mission and subscribe to our newsletter to stay informed about new colours and products! As a welcome gift, you will receive a voucher code for 10% off your first order. Scroll all the way down to find the subscription form.

Couldn’t find the question you were looking for? Then contact Ann-Christin, Samira and Leonie from our Customer Happiness Team! They are always happy to help.

How to reach us:

Phone: +49 40 76485563 

(Mon.-Fri. from 9:00-12:30 and 13:30-16:00) 

E-mail: [email protected]