Due to relatively high order levels our manufacturing & shipping time is currently about 10-15 working days. We are very happy about the orders and we are working all around the clock to make you receive your orders as soon as possible. If you need your Bracenet earlier than within the stated time frame, for a birthday or any other special occasion, please contact us via mail or phone and we’ll try to help you out.
Bracenets (Deutsche Post): The delivery costs amount to 2.70€ within Germany, 3.70€ within the EU and 7.20€ for the rest of the world. If you order more than 5 Bracenets, the shipping cost is 4,90 € for customers in Germany.
Bags, sweatshirts, hoodies, etc. (DHL): We ship climate neutral with DHL GoGreen. The shipping costs for deliveries within Germany are 6,01 €. For international deliveries the package costs are higher and adapted to the respective DHL prices of the country
Yes, we are shipping worldwide.
We don’t have our own shop in Hamburg, but we have several retailers in our city. You can find them here: bracenet.net/en/retailer/
You can also pick up the order you placed online at our working space in Hamburg. Just contact firstname.lastname@example.org after you ordered successfully your products and make an appointment.
You can return any Bracenet without signs of usage to us or choose another one, up to 4 weeks after purchase. Please add the return form to your parcel, so we know how we should proceed.
If your Bracenet is damaged, you can return it and we will repair it for you. Please add the return form to your parcel, so we know how we should proceed.
You can use this form in both cases: bracenet.net/en/returns/
You can pay via bank transfer, PayPal, credit card and SOFORT.
You can redeem your gift card on the “checkout” page. Just click the respective link and enter your gift card code.
Just follow these 3 steps:
- Place a lace around your wrist
- Measure length
- Select size (total length, incl. clasp
Hint: Every Bracenet is handmade and the size could differ a few millimeters.
You can also order a special size for an extra charge.
Our partner, the Ghost Diving NGO with more than 200 voluntary divers, is recovering ghost nets every week in the sea all around the globe which we then use for our Bracenets. The retrieved nets are all in different colours and different conditions, so we can’t promise which Bracenets will return to our shop or which Bracenet colours will be new. If you are interested in the availability of old and new Bracenets, please register for our newsletter or follow us on our social media channels.
Right now, the nets are recovered in many different countries including New Zealand, South Korea, Greece, Italy, Croatia, Malta, Cyprus, the Netherlands and Norway. Our partner, the Ghost Diving NGO with more than 170 voluntary divers, is recovering ghost nets every week in the sea all around the globe.
All Bracenets (and Keychains) are exclusively manufactured and packed by hand in Germany.
Yes, all hoodies, sweatshirts and bags are produced under fair working conditions and are certified accordingly.
We donate up to €5 of each sold product to our partner organisation Healthy Seas. Healthy Seas is one of our partner organizations which among other things finances the ghost net retrieval trips of Ghost Diving. Apart from those recovering missions Healthy Seas and Ghost Diving are also doing a lot of educational work to inform about their work and bring awareness to the importance of marine conservation.
Besides our donations to Healthy Seas, we are also proud to have realized projects in order to support Sea Shepherd, the Pacific Garbage Screening project and the Goodnet project.
All Bracenets in our online shop have a magnetic clasp and are offered in 4 different sizes.
Selected retailers, like our cooperating airlines, also offer our Bracenet without a magnetic clasp. Those Bracenets have a stainless-steel pearl instead of a magnetic clasp and are fitted with two slipknots, which makes the Bracenet’s length adjustable. For the manufacturing of this kind of Bracenet a certain mesh size and thickness of the net is required, therefore these Bracenets are only available in selected colours.
Since February 2020 you can also get the “One fits all” Bracenets in our online shop.
No, the Bracenets are not chemically treated in any way. They are also cleaned without using chemicals. Every net is unique in its colouring and structure. Due to sun exposure and abrasion on riffs, cliffs and shipwrecks one net can have differences in colouring and structure. No piece of net resembles another one by 100%.
The net is not chemically treated in any way and every net is unique in its colouring and structure. The mesh size of the net defines how many knots each Bracenet will have. The larger the mesh size the less knots a Bracenet would have. In some cases, connecting threads between the ghost nets are retrieved, which can be used for Bracenets without knots. Those parts are very small though and therefore only used for Bracenets at fairs or events.